Shipping Policy — LUNELLE COLLECTION

At LUNELLE COLLECTION, we are committed to providing a smooth and reliable shopping experience from the moment you place your order to the moment it arrives at your door.

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Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Please note:

• Orders are not processed on weekends or holidays.
• During launches, promotions, or high-demand periods, processing times may be slightly extended.

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Shipping Times

Estimated delivery times:

• United Kingdom: 5–9 business days
• Europe: 6–12 business days
• United States & Canada: 7–14 business days
• International: 7–18 business days

Delivery times may vary depending on your location and courier delays.

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Shipping Costs

Free Shipping

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Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your package in real time.

Please allow up to 48 hours for tracking information to update.

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Delays

While we do our best to ensure timely delivery, LUNELLE COLLECTION is not responsible for delays caused by:

• customs,
• postal services,
• weather conditions,
• or other circumstances beyond our control.

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Incorrect Address Information

Please ensure that your shipping address is correct before completing your purchase.

LUNELLE COLLECTION is not responsible for orders shipped to incorrectly provided addresses.